1. Net Zero Challenge in Utilities: Decarbonising our Transport and Logistics Operation
What is it about?
As utilities strive to meet net zero targets, how are they responding to the challenge of decarbonising their own operations? The topics of transport and logistics are open for discussion in this fast-paced panel event.
Hosted by Professor Clive Deadman, representing the EIC, this is the first in a series of initiatives to inform innovators and other stakeholders of the current challenges to achieve Net Zero. The content from this session will feed into a future collective industry challenge that will be open to submissions from our innovation community in the coming months.
Joining the speaker panel:
This session:
Who is the session for?
2. Creating the conditions for innovation: Equality, Diversity and Inclusion = Innovation²
What is it about?
Why do we sometimes have an ingrained bias against certain groups that we give labels to? As a sector we are good at process, but it is by understanding the human condition, by understanding what makes people tick, then we can accelerate enduring change in human behaviour.
Want to know more? Watch Mac Alonge from the Equal Group and Alan Mullett from the EIC debate these issues.
3. Innovating for vulnerable customers: Introduction
What is it about?
Responsibility for delivering essential services has always come with responsibility for the utility companies to protect the most vulnerable in our society. To ensure they are not deprived of heat, power or water, nor disadvantaged by any inability to engage in utilities markets.
The social and economic fallout of the pandemic means that the scale and severity of vulnerability that utilities need to respond to, has escalated into unprecedented territory.
Our Managing Director, Denise Massey, introduced the day’s programme. The session will explore how companies are innovating with the use of data, technology, third sector partnerships and more, to effectively serve and protect all those in vulnerable circumstances.
4. Innovating for vulnerable customers: Speaker panel and Q&A
What is it about?
Chaired by our Managing Director, Denise Massey, in this session you will hear from speakers across the industry about innovating for vulnerable customers.
Speakers include:
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