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Understanding consumer risks is vital to success and can be integrated no matter how far along your innovation may be. Energy Systems Catapult has put together an interactive manual to provide energy innovators with clear, structured techniques to help consider consumer protection, whether you are designing a new innovation or already have the technology and service available. 

 

The Smarter Consumer Protection Manual can help you to:

 

identify the positive impacts you want to have on consumers

understand how positive impacts are translated to consumers

identify your consumer risks by answering our key questions

determine which risks you can take action on

understand and plan how to address your key risks

 

By following the manual, you can trust that you have taken the right step towards protecting your customers and can continue to build on your proposition with confidence.

 

To download the manual and find out more, click here.

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Innovation is potentially the single biggest challenge facing our industry partners. Our expert team have an extensive knowledge base, allowing us to consistently help our partners to address this challenge by enabling them to build a strong innovation culture within their businesses and to streamline their innovation processes.