Case Study

Futures Close: Augmented Reality

Conventional methods are inadequate in educating audiences about sustainable living conditions and climate change. 

There’s also a lack of facilities that can simulate the integration of new technologies into real life family homes. 

Present practices rely on static materials and traditional educational tools that struggle to capture attention and provide a comprehensive understanding of how new innovative technologies can be implemented into homes.


The Solution

Northern Gas Networks (NGN) have built the Net Zero Research Village (NeRV)

The facility simulates a cul-de-sac of houses from different time periods, built with methods to emulate a cross-section of properties constructed between 1920 and the present day. 

The project aims to develop an augmented reality (AR) app that will act as a virtual tour guide of the site. It will provide a user-friendly, realistic, virtual experience to inform and educate visitors on the systems and appliances used in these homes, simplifying the understanding of existing and new technologies.

The app will also be accessible off-site, enabling customers to compare new technologies and the impact they may have on their homes.


Impact

The project will develop a new solution and service that will lead to a step change in education and how it’s delivered. 


Benefits

Financial: Augmented reality deployment will avoid approximately three visits to the NeRV site per month. 

Health & Safety: Health and safety briefings will be integrated into the app registration process. 

Environmental: CO2 savings will be achieved due to reduced site visits. 

Customers: AR will present technologies using simple language and images, providing an informative point of contact for all customers. 

The Project

Live field trials demonstrated various benefits for network partners, including reduced operational expenditure (OPEX). One trial conducted on a sample section of the gas distribution network in the north of England demonstrated that LeakVISION reduced the overall time required to locate and repair multiple gas escapes, minimising disruption to customers.

As part of the SIF funded project, a trial was completed in a live hydrogen pipeline to assess the device’s functionality and its capability to safely detect leaks. The trial proved successful, providing confirmation that both the deployment and retrieval approach for the device are secure.

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  • The successful implementation of a live thermal imaging robotic system within an operational gas distribution network. 

 

  • The system potentially could identify specific ‘areas of interest’ that require remediation. 

 

  • The system has future capability to guide more agile asset investment decisions. 

 

  • A robotic device that uses a heating element to warm-up flowing gas, in a live distribution network, safely and without incident.  

 

  • Identification of design improvements for field operations. 
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The Impact

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Customer Service

Minimised disruptions from excavations to assess pipes in difficult to reach places. 

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Societal

Reductions in the number of excavations and faster repair times.

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Environmental

Reductions in the volume of gas vented to the atmosphere during complex-to-locate gas escapes.  

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Operational

A reduced number of excavations will lead to improved safety and will result in fewer injuries to operatives. 

The Project

The aim of StreetScore Phase 2 project was to improve the accessibility and experience of street works for customers in vulnerable situations and the wider public. The focus was on prototyping and validating concepts that could minimise disruptions experienced during street works, before potentially undertaking further developmental and testing activities that facilitates the transition to Business as Usual (BAU) deployment(s).

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Workshops were also held to facilitate active engagement between network operators and key stakeholders, such as community groups, charities and advocacy groups. These sessions allowed network operators to develop a greater understanding of the challenges faced by customers in vulnerable situations and provided valuable insights into how customers adapt their behaviours and lifestyle around street works. The feedback gathered has also helped to inform the shortlisting of potential prototypes and concepts for future development.

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The Impact

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Customers

Improvements in accessibility and safety around street works, particularly for customers in vulnerable situations.

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Community engagement

Improved engagement between network operators and third parties like community groups and charities.

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Health and safety

Potential to reduce the number of incidents for customers when navigating street works. Learnings from the project have also enabled recommendations for changes or updates to existing regulations.

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Financial

Improved guidance in working around street works thus reducing instances of fines for networks.

The Impact

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Customers

Improvements in accessibility and safety around street works, particularly for customers in vulnerable situations.

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Community engagement

Improved engagement between network operators and third parties like community groups and charities.

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Health and safety

Potential to reduce the number of incidents for customers when navigating street works.

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Financial

Improved guidance in working around street works thus reducing instances of fines for networks.

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Funding support and guidance

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Access to the latest opportunities in the industry

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Funding support and guidance

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Connect and collaborate with innovators in the industry

The EIC Hub dashboard

Sign up to our energy innovation hub to take advantage of the benefits and see our innovation opportunities